Alcantara AirPod - Pro Gen 1&2 - Moon Gray
Tax included.
UK Stock. Sent Out Within 24 Hours.
UK: 2-4 Business Days
Rest of the world: 5-10 Business Days
Description
WIRELESS CHARGING
Do you want to charge your AirPods wirelessly? This is possible without removing the AirPods case.
ALL-AROUND PROTECTION
Ensure your AirPods stay safeguarded from bumps, drops, and scratches with our comprehensive protective case.
STYLISH & LUXURIOUS
Our Alcantara® cases are crafted from the same material used by prestigious brands like Porsche, BMW, and Ferrari. Produced in the hills of Umbria, Italy, it seamlessly fits your iPhone, and the aluminium buttons complement your case's colour.
ECO-FRIENDLY AND STURDY
Alcantara® is a suede-like material made without animal skins (VEGAN). Comprising 32% polyurethane and 68% polyester, it's about 50% lighter than similar leather. Durable, strong, and easy to clean, Alcantara is a sustainable choice.
Shipping Information
If we have the item that you ordered in stock at our UK warehouse. We will pick & pack your order and bring it to the post office the following business day. From the day we send out your order (if you're UK based) your item(s) will be with you within 2-4 Business Days.
Below, you will find important shipping information to keep you informed about the process and estimated delivery times.
1. Order Processing: Upon receiving your order, our team will quickly process it and forward the details to our trusted suppliers. They will pick, pack, and prepare the items for shipment within 1-3 business days. Please note that during peak seasons or holidays, processing times might be slightly extended, but we will do our best to keep you updated.
2. Shipping Carriers: We work with a network of reliable shipping carriers to ensure your packages are delivered safely and promptly. The carrier for your specific order will be determined based on the products' location and destination. We partner with well-known carriers to offer you the best shipping experience possible.
3. Shipping Times: Shipping times may vary depending on your location and the location of our suppliers. As a general guideline, estimated shipping times are as follows:
- Domestic Shipping: 6-10 business days
- International Shipping: 6-12 business days
Please note that these are approximate delivery times, and unforeseen circumstances like customs delays, extreme weather conditions, or other external factors could impact the delivery schedule. We kindly request your patience in such cases, and we assure you that we are doing everything possible to expedite the process.
4. Tracking Information: Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor your package's journey and stay informed about its current status.
6. Shipping Costs: Our shipping costs are calculated based on the weight, size, and destination of your order. During the checkout process, you will be able to view the shipping costs before making the final payment.
7. Customs and Duties: For international shipments, please be aware that your package may be subject to customs duties, taxes, or other fees levied by your country's customs regulations. These charges, if any, are the responsibility of the recipient and are not included in the product or shipping costs.
8. Returns and Refunds: If you encounter any issues with your shipment, such as damaged items or non-delivery, please contact our customer support team within 30 days of the estimated delivery date. We will work diligently to resolve the matter and provide you with the best possible solution.
At MercuryLDN, we prioritize your satisfaction and aim to make your shopping experience pleasant and hassle-free. Should you have any questions or require further assistance, our customer support team is always available to help you.
Thank you for choosing us. We appreciate your business and look forward to serving you again in the future.
Best regards, Mercury LDN Shipping Department
Returns and Exchanges
Something Wrong?
No problem, just send an e-mail to: hello@mercuryldn.com within 14 days after date of delivery.
Please provide us with your full name and order number.
*Any shipping cost or fees for a viable return are not refundable.
Please Note
Returns must be new in their original package.
Make sure to add your order number in the return.
We do not provide return labels for customer returns or exchanges*
Returns will be accepted only if reported within 14 days from the date of delivery and only if your order is eligible to return. (For consideration of holiday gifts, items purchased between December 1st and December 24th will be accepted for return until January 14, given all other guidelines are met.)
You are responsible for the arrival of the return shipment at our address. We therefore recommend using a service with track and trace option to track your return shipment. If returned products are not received, no refund will be given or no replacement will be arranged.
Any special offers may not be applicable after you return (part of) your order. In this case, your refund is adjusted to the original price.
If you received a damaged item, you must mail hello@mercuryldn.com within 3 business days of receipt to report the problem.
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